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At Netflix, we are shaping the future of entertainment because we believe there is a better way to watch. Like our customers, we love movies and TV shows and we want the world to experience the joy of entertainment wherever and whenever they want.

To succeed in the region, we need an unparalleled level of consumer insight to understand what motivates 'must-watch' entertainment moments and conversation across a range of cultures.

We are looking for an experienced Senior Researcher to join our EMEA team for a role with a particular focus on the Middle East, North Africa, and Turkey. This position will be based in the Netflix office in Amsterdam.

The Role:

Senior Researchers at Netflix are valued consultants who partner with our EMEA regional Marketing, Content and Product teams to help them tell incredible stories, define strategy, and develop world-class campaigns. You will work closely with the teams to understand their insights needs, then develop, execute, and deliver best-in-class research to address them.

We seek an individual who sees themselves in the following descriptions:

  • Can flourish in our unique company culture.
  • Has worked and/or lived in the MENA region.
  • Has a high level of business English. Fluency in a Arabic and / or Turkish is an advantage.
  • Has worked in consumer research and insights, and is passionate about content. Entertainment experience is a plus.
  • Is a consumer and cultural expert in the Arabic world, and is able to speak about trends, market intelligence, and competition in these regions.
  • Any experience of content development research is a big plus.
  • Is passionate to show how insights lead to a great strategy that results in real impact to the business.
  • Is a business leader who can prioritise multiple demands and determine which will deliver the greatest impact.
  • Knows how to design a research project to meet the needs of the business question and can determine which methodology best serves the purpose.
  • Lives and breathes primary research (requires both qual and quant) and has extensive experience designing and executing studies on the ground in the middle east.
  • Experience with social listening tools is a plus.
  • Understands the consumer's voice and how to turn what people say into actionable findings - in fact, has a proven track record of turning findings into thoughtful, holistic stories that get to the heart of the opportunities.
  • Is a great communicator written and verbal with experience presenting to colleagues and leadership.
  • Loves rolling their sleeves up and diving into projects while always looking to go beyond what is expected and deliver more! Turning comprehensive studies into user-friendly tools that allow stakeholders to understand findings.
  • Is a self-starter, agile thinker, comfortable, and able to develop innovative ways to resolve business issues.
  • Is comfortable prioritising work across multiple requests and stakeholders to ensure that they have the greatest impact.
  • Is able to work with cross-functional teams.

Essential Qualifications:

  • At least 7+yrs of hands-on experience in a research/consumer insights department or market research agency in the MENA region.
  • Entertainment and media industry experience: I.e. at a Movie studio, TV Broadcast, TV Network, or research agency.
  • Experience presenting / socializing insights at all levels of an organization (and esp. to non-researchers)

Job Information

  • Job ID: 57743527
  • Location:
    Amsterdam, Netherlands
  • Position Title: Senior Researcher, Consumer Insights - Middle East, North Africa
  • Company Name: Netflix
  • Job Function: Research
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